Privacy Statement

Introduction
Portal2Compare.co.uk values your privacy and considers it our responsibility to protect your privacy and to deal with your information in a meticulous and careful manner. This Privacy Statement informs you on how we use your information and what you can expect from us.

Applicability
Portal2Compare.co.uk is an intermediary between you and a supplier of a stairlift, platform lift, home lift, walk-in bath, walk-in shower, mobility scooter, car adaptation, solar panels, coffee maker, water cooler, or hearing aid or other (similar) service or product (“Suppliers”). This privacy statement applies to the processing of information you provide via the contact forms on Portal2Compare.co.uk, as well as to the processing of any additional details you have provided, such as due to interest in the request for more information, or a quotation and/or a purchase. Match4Markets B.V., with its registered office at (2333 CT) Leiden, Bargelaan 16, entered into the trade register with number 51357941 (“VergelijkPortaal.nl”), is responsible for processing of the data.

Details
Portal2Compare.co.uk processes your first and last names, gender, telephone number, e-mail address, particulars about your home and household, any personal details (such as hearing and difficulty walking) and content comments as provided by you via the various contact forms on the website, and other information you actively divulge to us, for example in correspondence and over the telephone. On the basis of the contact form you completed on our website, you will receive a phone call to offer you the various quotations from our Suppliers. Portal2Compare.co.uk may also process your address details and any other personal data for sending quotations from our Suppliers if this is necessary for making a suitable quotation. In addition, Portal2Compare.co.uk may use your e-mail address for sending offers from our Suppliers and similar service providers if you have given permission for this.

Purposes
Portal2Compare.co.uk processes your details for making offers and sending Supplier quotations requested by you for a stairlift, platform lift, home lift, walk-in bath, walk-in shower, mobility scooter, car adaptation, solar panels, coffee maker, water cooler, or hearing aid or other (similar) service or product in which you showed an interest. We will always take into account the preferences you indicated. Furthermore, we also process your information for the execution of an agreement between you and a Supplier and for sending e-mail newsletters if you provided your permission. Your (address) details can also be used to inform you of offers selected for you and special promotions from Portal2Compare.co.uk, its group companies and third parties within the senior (and similar) products and services sector. We also use your information for analysis and research in order to gain more insight into our website visitors, and so that we can finetune our services. Moreover, Portal2Compare.co.uk may use your e-mail address for Custom Audience targeting via Facebook, whereby only those people indicated by Portal2Compare.co.uk will see the advertisements. For instance, Portal2Compare.co.uk creates a Custom Audience by uploading e-mail addresses into an advertising tool. This group can then be linked to a specific Facebook campaign: only these Facebook users will be shown the campaign and related advertisements. Read more about Custom Audience targeting here . If you do not wish to be part of a Custom Audience, you can contact us via our contact page.

Retention period
Portal2Compare.co.uk maintains reasonable retention periods and does not store your details longer than necessary for the execution of the purposes above. If you would like to find out exactly how long we retain your information, please contact us via our contact page.

Rights
You can also contact us, via our contact page, if you wish to inspect, rectify or remove your information, or if you wish to object to information processing by Portal2Compare.co.uk by post or e-mail. You can also revoke your permission for information processing via our contact page or submit a complaint, if applicable. You can also visit our contact page for questions and comments on our Privacy statement.

Suppliers
Portal2Compare.co.uk solely divulges your details to Suppliers for the purpose of making a suitable offer, sending quotations and/or for the purchase of a stairlift, platform lift, home lift, walk-in bath, walk-in shower, mobility scooter, car adaptation, solar panels, coffee maker, water cooler, or hearing aid or other (similar) service or product in which you showed an interest. Portal2Compare.co.uk does not accept responsibility and liability for the way Suppliers process your details and how you can object to the processing of your information by a Supplier. For this, read the Privacy statement from the relevant Supplier on the Supplier website, for example. Portal2Compare.co.uk also cannot be held liable in case of a breach of contract by the Supplier. Portal2Compare.co.uk will not divulge your information to parties other than the Suppliers, unless required for the execution of an agreement with you, or to comply with a lawful obligation.

Security
Portal2Compare.co.uk takes the protection of your information seriously and takes suitable measures to prevent misuse, loss, unauthorized access, undesired disclosure and unauthorized amendment. If you feel that your information is not adequately secure or if there are indications of misuse, please contact us via our contact page.

Minors
Portal2Compare.co.uk does not intend to collect information on website visitors younger than 16 years of age, unless they have permission from a parent or guardian. However, we cannot check if a visitor is older than 16 years of age. We therefore advise parents/guardians to be aware of their children’s online activities, to prevent that data is collected on children without parental consent. If you are convinced that we have collected the personal data of a minor without this permission, please contact us via our contact page so that we can remove this information.

Click behaviour
At Portal2Compare.co.uk, general visit information such as the most visited page is monitored without identifying these visitors. The objective is to improve the layout of the website. This information may also be used to make sure the information is better aligned with the visitors to the site. This is a way to improve the service provision Portal2Compare.co.uk offers you.

Cookies
Furthermore, Portal2Compare.co.uk uses cookies when offering its services. A cookie is a simple, small file containing data that is stored on your computer’s hard drive. These cookies are solely used to prevent frequent pop-ups and to make your use of the website more pleasant.
If you do not wish to accept cookies, you can change this option in your browser (by changing your browser settings to ‘cookies off’). If you turn cookies off, it may be that certain functionalities do not work, or that you cannot use certain services. Read about our Cookie Statement here for information on how and for which purpose we use cookies.

Data Protection Representative

For the purposes of data protection law, Match4Markets BV. has appointed DataRep as its Data Protection Representative in the United Kingdom, where applicable.

DataRep is the trading name of Data Protection Representative Limited (trading as DataRep) and acts as our representative for matters relating to the processing of personal data.

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, you may contact either us via info@match4markets.com or our representative:

DataRep (Data Protection Representative Limited)
Website: https://www.datarep.com
Email: datarequest@datarep.com
Address: DataRep, 107-111 Fleet Street, London, EC4A 2AB

When contacting DataRep, please clearly state that you are making an enquiry in relation to Match4Markets BV.

Supervisory authorities and data subjects may also contact DataRep in their capacity as our appointed representative regarding issues related to the processing of personal data.