Frequently asked questions about stairlifts
COSTS
- If I decide to buy a stairlift, do I need to make a down payment?
If the stairlift is custom-made for your staircase, a down payment is required. The amount of the down payment depends on the final price of your stairlift. This down payment is necessary to cover the manufacturing costs associated with making a stairlift.
- What is the price of a stairlift?
Straight stairlifts are generally simpler in terms of materials and installation, while staircases with one or more turns require custom work. This obviously affects the cost of a stairlift. Take the choice test and compare various quotes for a custom-made stairlift that perfectly fits your staircase.
- Is there a big difference in cost between straight stairlifts and stairlifts with turns?
The price difference between a straight stairlift and a stairlift with turns depends entirely on the specific staircase situation. Straight stairlifts can often be delivered directly from stock and have a fixed price per model. For more information, you can contact one of our staff members. Call 02070 973 255 for an overview.
- Why are there no prices listed on the website?
We aim to offer a fair price. We can only provide the exact costs of a stairlift once we know what kind of staircase you have, as each staircase is unique. This way, you receive a fair price. We want to avoid the final costs being much higher.
- What payment options are available for a stairlift?
When you order a stairlift, a down payment is required. The stairlift will be made after the down payment is received. The remaining amount is paid when the stairlift is installed. Want to know more about payment options? Fill out the contact form or call 071 5680021.
- Do I need to pay immediately when ordering a stairlift?
No, you don't need to pay immediately. If you decide to purchase a stairlift, you will first receive the order form by email or mail. It will specify the amount you need to transfer for the down payment.
- Can I deduct the cost of my stairlift from taxes?
Unfortunately, it is not possible to deduct the purchase of a stairlift from taxes.
- Do I have to pay for stairlift advice?
Stairlift advice is always free and without obligation. You don't have to pay anything for it.
Types of Stairlifts
- What is a stairlift?
A stairlift is a device that allows you to use the stairs effortlessly. The system consists of a rail mounted on your stairs and a chair that glides up and down along this rail. It is user-friendly and very safe.
- Can I use a stairlift with a pacemaker?
Yes, absolutely. The stairlift operates on a battery that is charged via the mains. It will not affect a pacemaker.
- Are a stairlift and a chair lift the same thing?
Another term used for a stairlift is a chair lift, but they are not the same. A chair lift refers to a chair that moves up and down via a vertical pole, while a stairlift uses the stairs.
- What color options are available?
We have a wide range of stairlifts, offering many colors. This way, you can almost always choose a color that matches your home or decor.
- Is there an advantage of a stairlift over an elevator?
Yes, there are advantages. A stairlift is generally much cheaper than an elevator. The installation of a stairlift is usually completed within a few hours and rarely requires structural modifications.
- Is there a weight limit for using the stairlift?
Most stairlifts are suitable for use up to 120-125 kg. There are also different stairlifts that can support up to 160 kg.
Installation
- Can a stairlift be used outdoors?
Yes, there are special stairlifts designed for outdoor use. You can install a stairlift both indoors and outdoors. This is ideal for homes or apartments where access is a challenge.
- How do I find out how a stairlift works?
Using a stairlift is very simple. During a consultation, an advisor will explain exactly how a stairlift works. After installation, you will receive detailed instructions on how to operate your stairlift. In addition, our suppliers provide a comprehensive manual with every stairlift that contains all the user information.
- Does someone need to come to my house to measure the stairs?
Yes, someone will always need to come to your house to measure the stairs in order to provide an accurate quote. Each staircase is different, and without measuring, it is not possible to give an exact quote.
- I live in a rental property; can a stairlift be installed?
That depends on your rental contract. We always advise you to contact the landlord and discuss the possibilities.
- How do I know which stairlift is best for me and my home?
With our selection test, you can discover which stairlift best suits your situation and needs. We recommend asking all your questions to our advisors so that you are fully informed before purchasing a stairlift. It is also important that the advisor listens carefully to your needs and questions, as you are the customer.
Service
- How quickly can I have a stairlift installed in my home? What is the delivery time?
The delivery time of a stairlift depends on the model ordered. For custom-made stairlifts, the delivery time is usually between 6 and 8 weeks, from the moment of order to the manufacture and installation at your home. Straight stairlifts that are in stock can often be installed very quickly. In urgent situations, it is always possible to see if the supplier can prioritize your lift.
- Can I stay in my home with a stairlift?
Installing a stairlift often makes moving unnecessary. Once a stairlift is installed, the whole house becomes easily accessible and usable again, with ease and without effort.
- Is the purchase of a stairlift feasible at my age?
The purchase of a stairlift is not dependent on age. A stairlift significantly improves the quality of life. Our customers range from very young to very old, and everyone appreciates the comfort, ease, freedom, and enhanced quality of life that a stairlift provides.
- How are the batteries charged?
The batteries are automatically charged when the stairlift is on the charging station. There are also some stairlifts available with a charging strip along the entire rail, allowing them to be charged at any point along the rail.
- When will my stairlift be ready for delivery?
The order process for making your stairlift varies by supplier. You can discuss the possibilities with the respective supplier. All our suppliers are ready to answer all your questions and to look for the best solutions together.
- My question is not listed here
You can call us for free at 02070 973 255 or email your question to [email protected]